SuretyGroup.com's Privacy Policy

We Respect Your Privacy

Below you will find details about our privacy policy. You have the opportunity to choose how your information may be shared. Your privacy matters to us, and we recognize the importance of keeping your information safe and secure. We believe that customer privacy is an integral part of customer service. Our privacy policy applies to current and former customers. We encourage you to review our privacy policy to better understand how your information will be used to provide you with the best possible service.

Our Secure System Protects You

We begin by safeguarding the security and integrity of customer information. Any customer information submitted through our system is done through an SSL-encrypted secure web form. We have partnered with CompleteSSL (www.completessl.com) to provide a secure portal for all of your information.

We Use Information Provided to Help You

The customer information we collect is used to complete your surety bond applications. This information will be used to issue your bond. We may use this information to contact you through e-mail, direct mail or telephone. This information may also be used to provide you with the highest level of customer support and to improve our website. Suretygroup.com reserves the right to share contact information with trusted third-party affiliates at any time. Your personal information may be shared with our partner insurance agencies in order to help provide you with information and assistance in obtaining a surety bond. This information is disclosed via electronic post or email and is only shared with qualified employees.

Suretygroup.com collects anonymous information which includes, but is not limited to, your IP address, referral data, and which pages you visit while at our site. This information is used to better accommodate and serve our visitors, but it is kept confidential and not disclosed to third-party affiliates. We constantly review and improve our site based on the information our visitors provide. We use "cookies" throughout our site to improve your experience and help us understand what our visitors' need while visiting our site(s).

A cookie is a small text file that contains your anonymous information. That information is transferred from a website to your computer's hard drive so the site administrator can identify your computer and passively track its activities on the website.

A cookie will not allow a website to learn any personally identifiable information, such as your real name and address, which you would not have disclosed otherwise. We use this information to help us find errors on our site and determine a page's popularity. This way we can add more information to it and continue to provide you with the best resource for surety bonds on the web.

We share information with insurance and surety bond companies. After they receive your information, they may contact you directly via phone or email. All of our trusted partners operate under federal and/or state laws and regulations. Our providers may keep and use your information whether or not you qualify for a transaction with them.

As a result of submitting your telephone number, email address and any other contact information, you may receive correspondence from Suretygroup.com. This provider may contact you directly by phone and/or e-mail as a result of your request, even if you are on a Do Not Call List. In most cases, you will be contacted by Suretygroup.com. Under our Do Not Call Policy, you may instruct us not to call you by calling us at 1-844-432-6637.

You may choose what information you provide to our company. There is certain information that you may choose not to disclose to us online, but this may affect your ability to use certain features of our website completely. We encourage our customers to disclose all information that is marked as pertinent so we can provide the highest level of customer service and offer the right products to our customers.

Children under the age of 18 are not allowed to access this site or use our services.

We may have to disclose personal information to law enforcement or government agencies. This information will be disclosed as a result of a subpoena or court order, or to exercise our legal rights, protect our company or employees from threats or fraud and legal claims, or as required by law. We may raise or waive any legal rights available to us. This information might also be disclosed in the event of a merger, sale of the company, asset sale, or the unlikely event of bankruptcy.

Terms of Use

The purpose of this site is to allow you, the client, to apply for and secure a surety bond from Suretygroup.com. After providing the required information on our online application, we will attempt to secure the requested bond through all avenues available via our appointed companies.

Site visitors who complete an application are providing their express and implied permission to authorize the pulling of credit reports and to verify financial data, real estate ownership and any other means of underwriting for the requested surety bond.

Make it Your Choice!

Call 1-844-432-6637 to speak to a representative and request that we do not share certain personal information pertaining to your surety bond request. There is no obligation for submitting an application or making a request. However, once you have submitted your information online, it may not be retracted. You will be contacted as a result of submitting a request on our site.

The policies and practices described in this disclosure are subject to change without notice; however, we will attempt to communicate any significant changes to you as required by applicable law. We encourage you to periodically review our posted Privacy Policy for any changes.

You may receive copies of this privacy policy as well as the terms and conditions by sending an email to info@suretygroup.com or by writing SuretyGroup.com, Customer Service, 12890 Lebanon Road, Mt. Juliet, TN 37122.

We reserve the right to change this policy at any time without further notification. Please check our website periodically for the most recent version of our privacy policy.


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